At Cannabis Delivery GTA, we take pride in providing high-quality cannabis products and reliable delivery service across the Greater Toronto Area.
Due to the nature of cannabis products, all sales are generally final. However, we are committed to resolving legitimate issues with orders whenever possible.
Please review the policy below.
All Sales Are Final
Cannabis products cannot be returned once they have been delivered.
For health, safety, and regulatory reasons, we do not accept returns or exchanges on cannabis products.
This policy helps ensure product integrity and compliance with applicable cannabis regulations.
Order Issues
If there is an issue with your order, please contact us within 24 hours of delivery.
Examples of issues we may review include:
• Incorrect product received • Missing items from an order • Damaged product packaging • Defective product (such as a malfunctioning vape device)
In these cases, our team will review the situation and determine an appropriate resolution.
Resolution Options
If an issue with your order is confirmed, we may offer one of the following solutions:
• Replacement product • Store credit • Partial refund
The resolution provided will depend on the specific situation.
Incorrect Address or Failed Delivery
Customers are responsible for providing accurate delivery information.
Orders may not be eligible for refunds if delivery cannot be completed due to:
• Incorrect delivery address • Customer unavailable at delivery location • Failure to provide valid government-issued ID • Unsafe delivery environment
If a delivery attempt fails for these reasons, the order may be cancelled.
Product Variations
Cannabis products are natural agricultural products and may vary slightly between batches.
